Lash Products
UK orders
Shipped via royal mail 1-2 days
International Orders Shipped Via DHL Fedex UPS 2-5 days
Hair products that we have in stock
1-2 day processing time
shipped with Royal mail special delivery 1-2 days
International Shipping DHL express Ups Fedex 2-5 days
Hair Products that are not in stock (Pre-Orders)
5-10 days processing time
shipped with Royal mail special delivery 1-2 days
International Shipping DHL express Ups Fedex 2-5 days
If purchasing both hair and lashes please follow hair shipping policy as they will be shipped together.
If Shipping address and Billing address do not match Order will be cancelled.
Refund Policy
Due to the nature of our products, All sales are final we run a strictly NO REFUND policy.
We ensure that all products are sent in perfect condition and therefore can not be returned or be a subject of a refund claim.
We allow you up to 24 hours upon arrival to report if you have received the wrong item so it can be investigated.
Please do send us an email to report any product with clear factory damages so that we can investigate and provide a solution.
Thank you
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/slay-lounge-uk/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/slay-lounge-uk/privacy_policy).